RINZED LLC provides an innovative approach to laundry service. It works by having “washtub” laundry facilities throughout Hartford County that send out hub carriers to pick up, clean, and return customers’ laundry. MetroHartford Alliance Content Manager Nan Price spoke with Co-Owner Rahjay Lugg to learn more about the business.
NAN PRICE: What’s your connection with Hartford?
RAHJAY LUGG: RINZED services more than 10 towns in Hartford County. So far, we’ve partnered with three laundromats in Hartford and we’re looking to have that number grow by the end of the year. We just landed a contract with a big apartment building in downtown Hartford, which is huge because it gives us access to more customers.
In terms of Hartford, it’s amazing! It’s growing and changing. A lot is being done to revitalize the community by changing the roads and installing parking meters, which creates more revenue for the city, and promoting different environments for people to shop and enjoy the community.
Another example is the Hartford Yard Goats. A lot of people don’t realize how big that is but having a Minor League Baseball team in Hartford promotes more business into the city. So, being part of the business community in Hartford is great and being in Connecticut in general is a good place to be.
NAN: Why did you join the Hartford Chamber of Commerce? What’s the benefit?
RAHJAY: One of our goals is to meet and engage with more people. The Hartford Chamber of Commerce is connected to a lot of people, businesses, and organizations in the community. It has a following. We want to let that community and those followers know about RINZED, because we’re not just a company that provides laundry service. As I mentioned, giving back is big for us. So, we want to connect with a lot of people and the Hartford Chamber of Commerce definitely has a lot of connections.
NAN: What’s next?
RAHJAY: What we want to do for Hartford, and for Connecticut, is to help Connecticut become known for this online business, something comparable to Uber, DoorDash, or Instacart. Connecticut doesn’t really have a huge online platform that can say, this was created in Connecticut.
If RINZED can stay here and promote what we’re doing and promote that we’re from Connecticut, it’ll actually look better for Connecticut—and for us as well, being one of only laundry services out there that’s doing what we’re doing.
We love where we are. We see the potential and we see the future. A lot more can be done in Connecticut, and we want to be a part of that.